Privacy Policy Statement

I can be reached via e-mail at sallypartington1@gmail.com

This privacy policy sets out how I collect, use, and protect any information that you give when you use my websites, www.thecowshedrelaxationandmeditationrooms.com, and www.sallypartington.com. This includes information you may provide through these sites when you book a service, purchase a service, sign up to the newsletter, or other free resources.

You confirm that by providing me with your data, you are over the age of 13 years of age.

The Cowshed Relaxation and Meditation Rooms is the data controller, and a data processor. I am responsible for your personal data.

I can be contacted via email : sallypartington1@gmail.com

If you are unhappy with any aspect of how your data is collected and used, you have a right to make a complaint to the Information Commissioner’s Office (ICO) who oversees data protection issues in the UK. You can contact them via their website www.ico.org.uk, however I would appreciate you contacting me first if you are unhappy so that I can try to resolve the issue with you.

It is important that the information I hold is up to date so please let me know if any personal information changes by emailing me.

The Cowshed Relaxation and Meditation Rooms is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Cowshed Relaxation and Meditation Rooms may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect

For each visitor to our Web page, our Web server automatically recognizes the domain name and e-mail address of the consumer (where possible).

I collect the e-mail addresses of those who communicate with us via e-mail, payment information (e.g., credit card number and billing address).

I may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
• Data may include your billing address, delivery address, email and telephone number
• Data may include your bank account and payment card details and details about payments between us and other details of previous purchased made by you
• Data may include your login, IP address, browser, time-zone, location and other technology you use to access the websites
• Data may include your preferences in how I communicate with you and preferences in receiving marketing information from me and third parties used to inform you of marketing and services that I offer.

I do collect some sensitive data depending upon the services and treatments you have from me. This information is collected in line with the Professional Association requirements to ensure I carry out treatments in a professional and ethical manner and to perform the contract with you (that is, the services you are requesting). I do not collect information on any criminal convictions.

You can request the information I hold about you and you can choose for this data to be ‘forgotten’ however please be aware that in doing so I may not be able to deliver to perform the contract with you and may have to cancel the service you have ordered. I will notify you at the time of your request.

What We Do With The Information We Gather

I require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

I base this on ‘legitimate interests’ in order to provide you with the services I offer.

I collect the data through different methods including:

Direct Interactions: Order my services, subscribe to my newsletter, request further information and marketing resources, attend a workshop, give feedback.

Technology: In using the website we may collecting technical data through the use of Cookies (please see the Cookie Policy) for further details- this can be found at the bottom of the websites.

Third Party and Publicly Available Sources: Analytics provides such as Google based outside the EU, and Aweber provides the ability to inform you through email newsletter, based outside the EU, Twitter, Facebook LinkedIn and YouTube – based inside and outside the EU, Calendly for online booking of my service outside of the EU, Stripe for contact, financial and transactional data outside the EU, Identity and contact data from publicly available sources such as Companies House and the Electoral Role Register based inside the EU.

I will only use your data where legally permitted, with the most common reasons being to perform the contract with me, and where we need to comply with legal or regulatory obligations, and where it’s necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override these interests. I do not rely on consent as a legal basis for processing your personal data with the exception of sending marketing information via email, or text. You have the right to withdraw consent to my marketing communications at any time by emailing me at sallypartington1@gmail.com

The way I intent to use your data and the legal grounds for processing data may sit on one or more lawful grounds and legitimate interests have been stated where relevant. If you wish to have details about the specific legal ground I rely on to process your personal data please email me at sallypartington1@gmail.com. I will only used your personal data for the purposes collected unless I reasonably consider that I need to use it for another reason and that reason is compatible with the original purpose. If I need to use your data for a purpose other than for which I collected the data, I will notify you and explain the legal ground for processing.

Some of your personal data may be shared with third parties – Where service providers provide IT and system administration, Professional Advisers (e.g. legal, consultancy, banking, insurance and accounting services), HM Revenue & Customs, regulators and authorities based in the United Kingdom who require reporting of processing activities in certain services.  I only allow such third parties to process your data for specified purposed and in accordance with my instructions.

Your data is held for as long as required for the purpose for collecting, and any legal, accounting and reporting requirements. I determine data retention based on the amount, sensitivity, potential risk of hard from unauthorised use or disclosure of your personal data, the purposes for which I process your data and whether the purpose can be achieved via alternative means and applicable legal requirements.

Legally I have to keep basic information about customers which include contact, identify, financial and transactional data for 6 years after they cease being customers for tax purposes.

Security

The Cowshed Relaxation and Meditation Rooms is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In addition access to your data is limited to employees, agents, contractors and third parties who are on a need to know basis and are subject to a duty of confidentiality. Procedures used deal with any suspected personal data breach and we will notify you and any applicable regulator where I am legally required to do so.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sallypartington1@gmail.com.

Your legal rights under certain circumstances under the data protection laws include the right to:

• Request access, correction, erasure of personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

If you wish to exercise your rights please email me at sallypartington1@gmail.com

You will not have to pay a fee to access your personal data however I may charge a reasonable feel if your request is clearly unfounded, repetitive or excessive and I may refuse to comply in these circumstances.

I will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you as governed by the laws of the United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. 

I will try to respond to all legitimate requests within one calendar month. It may take longer if your request is complex or if you have made numerous requests. In this case I will notify you and update you as I progress.